Privacy policy

Last updated: August 10, 2026

Nkenterprises.shop ("We") take your privacy very seriously. This Privacy Policy explains how we collect and use your information when you visit our website, shop with us, or communicate with us.

1. What Information Do We Collect?

When you use our services, we may collect the following details:

* Contact Details: Such as your name, address, billing address, shipping address, phone number, and email address.

* Financial Information: Credit card, debit card, financial account numbers, payment card information, transaction details, and payment confirmations.

* Account Information: Your username, password, security questions, preferences, and settings.

* Transaction Information: The items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel.

* Communications: Information you include when contacting us for customer support.

* Device & Usage Information: Information about your device, browser, network connection, IP address, and how you interact with our services.

2. What Do We Do With This Information?

We use your information for the following purposes:

* To provide, tailor, and improve our services, process payments, and fulfill your orders.

* To manage your account, arrange for shipping, and handle returns or exchanges.

* To send marketing, advertising, and promotional communications via email, text message, or postal mail.

* To authenticate your account, ensure secure payments, detect and prevent fraud, and maintain security.

* To provide customer support and comply with applicable laws and legal obligations.

3. With Whom Is Information Shared?

We do not sell your personal details. They are only shared in the following circumstances:

* Shopify & Service Providers: Our website is hosted and powered by Shopify, and we share information with vendors and third parties who perform services on our behalf (such as IT management, payment processing, data analytics, and shipping).

* Business and Marketing Partners: To provide marketing services and personalized advertising.

* Legal Reasons: To comply with applicable laws, legal processes, subpoenas, or to protect our rights and safety.

4. Your Rights:

Depending on where you live, you may have the right to:

* Access or know what personal information we hold about you.

* Request the correction of inaccurate information.

* Request the deletion of your personal information.

* Receive a copy of your information or request data portability.

* Opt out of promotional communications and targeted advertising.

5. Contact Us

If you have any questions regarding this policy, our privacy practices, or wish to exercise your rights, you can contact us here:

* Phone: +91 98 9792 3531